General description:
The hotel Iberostar Waves Cozumel lies approx. 3 km from the Palancar Beach, a sandy/rocky beach, linked by a shuttle service (extra fee). At the beach, there are sun umbrellas and sun loungers free of charge. The tourist centre is about 18 km away. The town Cozumel city is around 18 km away (Playa del Carmen around 46 km, Cancún around 11 km). The nearest shopping facilities are located approx. 18 km from the hotel, a supermarket can be reached after around 17 km. It is 18 km from the hotel to the nearest bars and restaurants. Also the nearest disco is around 18 km away. Further entertainment facilities such as a cinema are approx. 18 km away. The following attractions can be reached from the hotel: El cielo reef (approx. 8 km away). For mobility there is a taxi rank and a car rental company. For medical treatment in emergencies there is a hospital around 18 km away. The airport (CUN) is approx. 100 km away. The hotel and airport are linked by a shuttle (for a fee).

Amenities:
The 2-storey family hotel has 293 rooms. It offers its guests a 24h reception (check-in from 15:00, check-out until 12:00), a lobby with bar, a lift, air conditioning, a safe (for free), a mini market, various other shops, theater, a free parking area , a security entry system and a money changing facility. For the meals, there are 6 restaurants (air-conditioned). In a total 4 bars, you can relax in good company. WiFi is available for free. For guests dependent on a wheelchair the accommodation provides a barrier-free access and a number of wheelchair accessible bathrooms. Room cleaning and concierge service are free of charge. Laundry / ironing service and medical service (from 00:00 - 23:59) are available for a fee.

Pool:
In the outdoor area of the hotel, designed in traditional style, you will find 5 fresh water pools with a separate children´s pool (open from January to December). Here, there are sun umbrellas and sun loungers for free available. A bar at the pool offers guests refreshing beverages (open from 10:00 - 18:00).

Meals:
Breakfast (from 06:00 - 11:00) from the buffet. All inclusive: breakfast, lunch and dinner. Breakfast and lunch and dinner only in selected restaurants or bars. Children`s menus are also available. Water at certain times. Soft drinks (07:00 - 01:00), coffee and tea (06:00 - 01:00), small snacks (11:00 - 18:00), beer (07:00 - 01:00), wine (07:00 - 01:00), cocktails (07:00 - 01:00), national alcoholic drinks (07:00 - 01:00), selected imported spirits (07:00 - 01:00 ), Welcome Drink, one meal in the a la carte restaurant, free internet, 24 h service, free minibar in your room (limited) and free use of safe (with deposit). Earlier check in and later check out possible (according to occupancy / availability).

Sport and Leisure:
Sports and entertainment: Tennis (for free), billiards (for free), darts (for free), football, basketball, fitness, volleyball, beach volleyball, aerobics and yoga. A golf course is approx. 25 km from the hotel. Solarium free of charge. Spa area and massages available for a fee. Sauna and whirlpool available (where applicable for a fee). Entertainment for adults: activity programme with evening shows and live music. In the outside area of the hotel there is a play area for children. Child supervision: mini club for children (from 4 - 12 years), babysitting (where applicable, for a fee) and activity programme for children from 4 - 12 years (from 14:00 - 18:00).

Additional information:
Additional fees may apply for certain facilities, amenities or activities. Some services depend on the local climatic conditions and the season. Languages spoken: English and Spanish. Accepted methods of payment: Visa, Euro / MasterCard and American Express.

2 Bedroom FamilyRoom (GardenView, Balcony or Terrace):
With double bed or king size bed, 28 extra beds, baby cot (for free), tiled floor, balcony or terrace, kettle (for free), minibar (for free), internet (for free), safe (for free) and flat screen TV as well as centrally controlled air conditioning (from January to December). Shared bathroom with shower (room size: 50 m²).

Double Room (Jungle View, Balcony or Terrace):
With double bed or king size bed, 28 extra beds, baby cot (for free), tiled floor, kitchenette, balcony or terrace, kettle (for free), minibar (for free), internet (for free), safe (for free) and flat screen TV as well as centrally controlled air conditioning (from January to December). Bathroom with shower (room size: 25 - 25 m²). Towels are changed 4 times a week.

SingleUse Room (Jungle View, Balcony or Terrace):
With 28 extra beds.

Double Premium Room:
With 28 extra beds.

Double Premium Room (Reduced Mobility):
With 28 extra beds.

Double Premium Room (Promotion):
With 28 extra beds.

Double Premium Room (Jungle View, Balcony or Terrace):
With 28 extra beds.

Double Premium Room (Ocean View):
With 28 extra beds.

Double Premium Room (Tropical View):
With 28 extra beds.

SingleUse Premium Room:
With 28 extra beds.

SingleUse Premium Room (Reduced Mobility):
With 28 extra beds.

SingleUse Premium Room (Promotion):
With 28 extra beds.

SingleUse Premium Room (Jungle View, Balcony or Terrace):
With 28 extra beds.

SingleUse Premium Room (Ocean View):
With 28 extra beds.

SingleUse Premium Room (Tropical View):
With 28 extra beds.

Double RunOfHouse Room:
With 28 extra beds.

SingleUse RunOfHouse Room:
With 28 extra beds.

SingleUse Standard Room (Jungle View, Balcony or Terrace):
With 28 extra beds.

Double Wellness Room:
With 28 extra beds. Room size: 25 m².

SingleUse Wellness Room:
With 28 extra beds. Room size: 25 m².

Double Suite:
With 28 extra beds.

Double Suite (Ocean Front):
With 28 extra beds.

SingleUse Suite:
With 28 extra beds.

SingleUse Suite (Ocean Front):
With 28 extra beds.
ERRATA:
Tax Payable Locally - Currency:USD; Fee Amount:5; charge cycle:per Room per Night; type:eco tax
Customer Information - Comment:A sanitation fee for $82,11 will be applied starting on February first 2026. Subject to change without prior notice. Payable at property.; Type:AC