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General description:
In the vicinity of a sandy beach is located the hotel Xcaret Mexico. At the beach, there are sun loungers free of charge. The following attractions can be reached from the hotel: Xcaret Park (approx. 500 m away), Xplor (approx. 500 m away) and Xenses (approx. 500 m away). The airport (CUN) is approx. 55 km away. Another airport (TQO) is located approx. 91 km away.
Amenities:
The 6-storey spa hotel has 900 rooms, and spread over one main building and 4 adjoining buildings. It is equipped with a reception (check-in from 15:00, check-out until 12:00), a lobby with bar, 30 lifts, an air conditioning, a safe (for free), a kiosk, various other shops, a theater, a parking area (for free) as well as a money changing facility. For the meals, there are 10 restaurants (air-conditioned) and a snack bar. In a total 8 bars, you can relax in good company. WiFi is available for free. For guests with physical disabilities the hotel has a wheelchair accessible lift and a number of wheelchair accessible bathrooms. Room cleaning, room service and concierge service are free of charge. Laundry / ironing service and medical service are available for a fee.
Pool:
In the outdoor area of the hotel you will find 8 fresh water pools with a separate children´s pool. Here, there are sun umbrellas and sun loungers for free available. At the pool bar you can get refreshing beverages.
Meals:
Breakfast from the buffet.
Sport and Leisure:
Sports and entertainment: Fitness and aerobics. Bicycle rental. Spa area with sun terrace, sauna, solarium, steam bath and massages available for a fee. Entertainment for adults: activity programme. In the outside area of the hotel there is a play area for children. Child supervision: mini club for children (from 4 - 17 years) and babysitting (for a fee).
Additional information:
Additional fees may apply for certain facilities, amenities or activities. Some services depend on the local climatic conditions and the season. Languages spoken: English and Spanish. Accepted methods of payment: Visa, American Express and Euro / MasterCard.
Double Standard FamilySuite (SeaFront, Balcony or Terrace):
With double bed or king size bed, sofa bed as extra bed, tiled floor, jacuzzi, balcony, heating (centrally controlled), kettle (where applicable, for a fee), minibar (for free), internet (for free) and safe (for free) as well as centrally controlled air conditioning. Bathroom with bathtub and shower.
Double Standard Suite (GardenView, Balcony or Terrace):
With double bed or king size bed, sofa bed as extra bed, tiled floor, jacuzzi, balcony, heating (centrally controlled), kettle (where applicable, for a fee), minibar (for free), internet (for free) and safe (for free) as well as centrally controlled air conditioning. Bathroom with bathtub and shower.
Double Standard Suite (GardenView, SwimUp-PoolTerrace):
With double bed or king size bed, sofa bed as extra bed, tiled floor, jacuzzi, balcony, heating (centrally controlled), kettle (where applicable, for a fee), minibar (for free), internet (for free) and safe (for free) as well as centrally controlled air conditioning. Bathroom with bathtub and shower.
Double Standard Suite (RiverView, Balcony or Terrace):
With double bed or king size bed, sofa bed as extra bed, tiled floor, jacuzzi, balcony, heating (centrally controlled), kettle (where applicable, for a fee), minibar (for free), internet (for free) and safe (for free) as well as centrally controlled air conditioning. Bathroom with bathtub and shower.
Double Standard Suite (SeaView, Balcony or Terrace):
With double bed or king size bed, sofa bed as extra bed, tiled floor, jacuzzi, balcony, heating (centrally controlled), kettle (where applicable, for a fee), minibar (for free), internet (for free) and safe (for free) as well as centrally controlled air conditioning. Bathroom with bathtub and shower.
ERRATA:
Tax Payable Locally - Currency:USD; Fee Amount:4; charge cycle:per Room per Night; type:eco tax
Customer Information - Comment:Starting august 5, tour to Isla Mujeres as part of the All fun Inclusive. and Veleo-snorkel and xunset catamaran will cease operations, with the last day of operation being Aug 4. Free Transfer from Tulum airport upon request (subject to availability)
INCIDENTS:
Renovations - Rooms - Comment:Casa Fuego section will be closed due to renovation.; Consequence:Partially Closed; Duration of the incident from N/A to 2025-12-16; Effective Date2025-11-16T00:00:00; Solution:Alternative facility available (same hotel)
In the vicinity of a sandy beach is located the hotel Xcaret Mexico. At the beach, there are sun loungers free of charge. The following attractions can be reached from the hotel: Xcaret Park (approx. 500 m away), Xplor (approx. 500 m away) and Xenses (approx. 500 m away). The airport (CUN) is approx. 55 km away. Another airport (TQO) is located approx. 91 km away.
Amenities:
The 6-storey spa hotel has 900 rooms, and spread over one main building and 4 adjoining buildings. It is equipped with a reception (check-in from 15:00, check-out until 12:00), a lobby with bar, 30 lifts, an air conditioning, a safe (for free), a kiosk, various other shops, a theater, a parking area (for free) as well as a money changing facility. For the meals, there are 10 restaurants (air-conditioned) and a snack bar. In a total 8 bars, you can relax in good company. WiFi is available for free. For guests with physical disabilities the hotel has a wheelchair accessible lift and a number of wheelchair accessible bathrooms. Room cleaning, room service and concierge service are free of charge. Laundry / ironing service and medical service are available for a fee.
Pool:
In the outdoor area of the hotel you will find 8 fresh water pools with a separate children´s pool. Here, there are sun umbrellas and sun loungers for free available. At the pool bar you can get refreshing beverages.
Meals:
Breakfast from the buffet.
Sport and Leisure:
Sports and entertainment: Fitness and aerobics. Bicycle rental. Spa area with sun terrace, sauna, solarium, steam bath and massages available for a fee. Entertainment for adults: activity programme. In the outside area of the hotel there is a play area for children. Child supervision: mini club for children (from 4 - 17 years) and babysitting (for a fee).
Additional information:
Additional fees may apply for certain facilities, amenities or activities. Some services depend on the local climatic conditions and the season. Languages spoken: English and Spanish. Accepted methods of payment: Visa, American Express and Euro / MasterCard.
Double Standard FamilySuite (SeaFront, Balcony or Terrace):
With double bed or king size bed, sofa bed as extra bed, tiled floor, jacuzzi, balcony, heating (centrally controlled), kettle (where applicable, for a fee), minibar (for free), internet (for free) and safe (for free) as well as centrally controlled air conditioning. Bathroom with bathtub and shower.
Double Standard Suite (GardenView, Balcony or Terrace):
With double bed or king size bed, sofa bed as extra bed, tiled floor, jacuzzi, balcony, heating (centrally controlled), kettle (where applicable, for a fee), minibar (for free), internet (for free) and safe (for free) as well as centrally controlled air conditioning. Bathroom with bathtub and shower.
Double Standard Suite (GardenView, SwimUp-PoolTerrace):
With double bed or king size bed, sofa bed as extra bed, tiled floor, jacuzzi, balcony, heating (centrally controlled), kettle (where applicable, for a fee), minibar (for free), internet (for free) and safe (for free) as well as centrally controlled air conditioning. Bathroom with bathtub and shower.
Double Standard Suite (RiverView, Balcony or Terrace):
With double bed or king size bed, sofa bed as extra bed, tiled floor, jacuzzi, balcony, heating (centrally controlled), kettle (where applicable, for a fee), minibar (for free), internet (for free) and safe (for free) as well as centrally controlled air conditioning. Bathroom with bathtub and shower.
Double Standard Suite (SeaView, Balcony or Terrace):
With double bed or king size bed, sofa bed as extra bed, tiled floor, jacuzzi, balcony, heating (centrally controlled), kettle (where applicable, for a fee), minibar (for free), internet (for free) and safe (for free) as well as centrally controlled air conditioning. Bathroom with bathtub and shower.
ERRATA:
Tax Payable Locally - Currency:USD; Fee Amount:4; charge cycle:per Room per Night; type:eco tax
Customer Information - Comment:Starting august 5, tour to Isla Mujeres as part of the All fun Inclusive. and Veleo-snorkel and xunset catamaran will cease operations, with the last day of operation being Aug 4. Free Transfer from Tulum airport upon request (subject to availability)
INCIDENTS:
Renovations - Rooms - Comment:Casa Fuego section will be closed due to renovation.; Consequence:Partially Closed; Duration of the incident from N/A to 2025-12-16; Effective Date2025-11-16T00:00:00; Solution:Alternative facility available (same hotel)
